What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications, payment details (including credit card information)).

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How do you collect information?

When you visit, submit a form or conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.​

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Why do you collect such personal information?

As a small independent business, your data confidentiality is paramount to us, and is only ever collected and used under the legal basis of legitimate interest. 

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We collect such Non-personal and Personal Information for the following purposes:

• To fulfil an order;

• To send you relevant marketing emails (if you have signed up to the newsletter) about any new work, shows and events;

• To provide you with ongoing customer assistance and technical support;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

 

How do you store, use, share and disclose your site visitors’ personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do you communicate with your site visitors?

If your personal details are on our newsletter mailing list it is because you have given your consent by signing up either in person or via the website.

 

We will only ever use this information to send you a newsletter detailing upcoming events, new designs and products and promotions, under the legal basis of legitimate interest. 

 

If you have made a purchase, we may store information about this purchase such as what you bought and why, for purposes of sending you relevant marketing emails under the basis of legitimate interest. 

 

You may unsubscribe from the mailing list at any time by emailing STOP to contact@codeknit.io 

 

We never ever send spam.

 

We never under any circumstances sell or share your data or purchase data from other companies.

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How do you use cookies and other tracking tools?

We use cookies to provide the services and features offered on our website, and to improve our user experience. You can view the essential cookies that Wix uses at https://support.wix.com/en/article/cookies-and-your-wix-site 

 

We use Google analytics to understand how users interact with our website and improve user experience - please see here for their privacy policy: https://policies.google.com/privacy

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How can your site visitors withdraw their consent?

You have the right to at any time ask what data we hold for you and/or request that all of this information is deleted. 

 

Please see here for detailed information on your rights as an individual: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ 

If you don’t want us to process your data anymore, please contact us at contact@codeknit.io.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you can contact us at contact@codeknit.io.